Privacy Policy


Effective Date: 5/7/2025

Last Updated: 5/7/2025

At ThinkUp.ai, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI-powered search platform (“Platform”), available at https://www.thinkup.ai.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and any other relevant regulations.

1. Who We Are

ThinkUp.ai is operated by [Your Company Name], a company registered in [Your Country].

If you have any questions about this policy, please contact us at:

📧 privacy@thinkup.email

2. What Data We Collect

We collect the following types of data:

a. Personal Data You Provide

  • Email address (e.g., when signing up or contacting us)
  • Feedback or support queries

b. Automatically Collected Data

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Search queries (non-personally identifiable)
  • Usage logs and interaction data

We do not use this data to personally identify individual users unless required to do so for legal or security reasons.

3. How We Use Your Data

We use your data to:

  • Provide and improve the search experience
  • Monitor usage for analytics and performance
  • Ensure security and prevent abuse
  • Respond to user inquiries
  • Comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, our legal bases for processing your data include:

  • Consent (e.g., when you sign up or opt into features)
  • Performance of a contract
  • Legitimate interests (e.g., to improve our service or prevent fraud)
  • Compliance with a legal obligation

5. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share data with:

  • Service providers (e.g., hosting, analytics, email delivery)
  • Authorities, if required by law or to protect our rights
  • Business successors, in the event of a merger, acquisition, or sale

All third parties are required to handle your data securely and in compliance with GDPR.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session
  • Analyze traffic and usage patterns

You can control cookies via your browser settings. For more information, please refer to our Cookie Policy (coming soon).

7. International Data Transfers

If your data is transferred outside the EEA or UK, we ensure adequate protection is in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions from the European Commission

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

9. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@thinkup.email

10. Children’s Privacy

Our Platform is not intended for children under the age of 16. We do not knowingly collect personal data from children.

11. Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the latest revision.

Contact

For any privacy-related concerns, please contact:

📧 privacy@thinkup.email

📬 Calle Calle Alta 6 1A, 52001, Melilla, España